"It has been a pleasure working with you and the rest of the staff at Keystone. You have proven to be innovative, quality driven and client centered. What has impressed me more than anything and which I will always remember is the relationships you have developed with your customers (many are considered part of the Keystone family rather than customers) and the high degree of service you provide. You thus enable us to provide the highest level of service to the visually impaired and that is the bottom line."
~ Bob / New York, NY (11/7/2006)
On 7/28/06 KLAS received a Star On-The-Spot-Certificate from the Arizona Braille and Talking Book Library (BTBL).
Click here to see the certificate and read the text.
"Thanks again to all of you for all your assistance. We know how busy you must be, and we appreciate the support so much. I love being on KLAS, and every day I give thanks for the Reader Services module -- the first thing I do when I get a phone call from a patron is to go right there. I am always telling patrons about the new things I can do for them thanks to our new network -- like adding favorite author lists, seeing if copies of a title are available and assigning on the spot, doing searches that view their reading records at the same time, etc., etc!!!!"
~ Barbara / Miami, FL
"From all the staff in Montana, a GREAT BIG THANK YOU!!!! Your service is great, your patience is unending, your skills are tops and your humor is abundant! Thanks."
~ Christie, Moriah, Susie, Carolyn, Cheryl & Lee / Helena, MT
"We truly do appreciate your patience, diligence, and continous friendly support. It's nice to know you're all working so hard to listen, help, and continually improve the system."
~ Francine / Raleigh, NC
"Along with Colorado, Mississippi would like to join in and thank you for your continued assistance, especially from us who, even after hands-on training, still need to hear your voices from now and again, to remind us how great this system is in accomplishing our tasks! Keep up the great work!"
~ Rahye, John, Cindy, Stephanie, Tanze, Angela, Ruby, Charles, and Jerry / Jackson, MS
"I can't begin to say how much we all appreciate the consistently fine assistance we receive from you on a daily basis. Keep up the good work!"
~ Julia / Oklahoma City, OK
"I would also like to compliment you in general on your excellent trainers. Nancy's in-depth knowledge of the database and clear communication skills coupled with John's patient operational and troubleshooting expertise helped me and the staff feel comfortable with the system - a level of comfort I haven't felt up to now."
~ Venetia / Milwaukee, WI
